About the job

Bangalore | Siemens Mobility | Full-time

Together we make a difference!

Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services

In Mobility, we help our customers meet the need for smart mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions!

Change the future with us

• Planning, acquisition and execution of AMC contract of Electronic Interlocking systems.
• Perform &supervise Preventive and breakdown maintenance and provide technical support to site team and customer for Electronic Interlocking systems.
• Perform troubleshooting in rightly manner to maintain maximum availability of Electronic Interlocking systems. (In line with defined KPIs)
• Handling day to day customer complaints and customer interaction.
• Ensure timely booking of Orders and collection of payments as per target.
• To monitor and take actions on AMCs, open calls, escalated cases, service business targets. (Timely renewal of AMC contracts)
• Lead all aspects of the team in the maintenance, servicing to meet customer requirements within the working timeframe.
• Demonstrate an awareness of continuous improvement, team development and best practice.
• Maintain relationship with the customer for smooth execution of AMC contracts. Regular site visits. Good Customer relationship management
• Co-ordination with all the stakeholders in the organization.
• Overall responsibility for Environment, Health & Safety (EHS)

Use your skills to move the world forward.

• You should have a minimum 5-8 years experience in Signalling domain in Indian Railway along with graduate in Electrical or Electronics Engineering
• Planning and execution of AMC contract of Electronic Interlocking systems.
• Ability to work and lead a team of service engineers.
• Proficient in English language & Hindi.
• Excellent problem-solving skills
• Fluent writing and reading skills of language(s) used for official communication.
• IT Skills: MS office tools (Word, Excel, PowerPoint),

This role is based in Bangalore. You will also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.